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2013 Press Ganey Award

Compass Memorial Healthcare honored for Achievement in Patient Satisfaction

By: BRATHJEN on DECEMBER 11, 2013

Compass Memorial Healthcare has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in patient satisfaction.

The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5 percent of all Press Ganey clients reach this threshold and consistently maintain it for the one year reporting period.

Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

"We are proud to partner with Compass Memorial Healthcare," said Patrick T. Ryan, CEO of Press Ganey. "Achieving this level of excellence reflects the organization's commitment to delivering outstanding service and quality. Compass Memorial Healthcare's efforts benefit patients in Marengo and the surrounding communities and will lead to improved patient experiences."

This will be the first time the organization has received an award from Press Ganey. Press Ganey award winners were formally recognized during the Awards Lunch at the Press Ganey National Client Conference, which was held in November at the Orlando World Center Marriott Resort and Convention Center in Orlando, Fla. Compass Memorial Healthcare sent three staff members to the conference to personally accept the award. Teresa Sauerbrei, Chief Nursing Officer; Peg Wertz, RN; and Lisa Eckholm, RN, ED manager, attended the conference.

The Compass Memorial Healthcare emergency department is close to home, has shorter wait times and is staffed with friendly and caring individuals. For more information on the hospital, emergency department or healthcare providers please visit www.MarengoHospital.org.




CMH Awarded for No Falls

By: BRATHJEN on OCTOBER 23, 2013

Compass Memorial Healthcare was awarded a No Fall Injuries Award at the ServiShare Fall Workers' Compensation Program Sept. 17.

This award is based solely on Farm Bureau reports. Farm Bureau currently carries the hospital's workman compensation plan.

The award was accepted by Lesa Waddell, HR Director and Deb Hess, RN, Employee Health Nurse. Compass Memorial Healthcare received this award based on the past two-year period of a zero percent fall rate. Compass Memorial Healthcare Receives Award from ServiShare

Compass Memorial Healthcare was awarded a No Fall Injuries Award at the ServiShare Fall Workers' Compensation Program Sept. 17.

This award is based solely on Farm Bureau reports. Farm Bureau currently carries the hospital's workman compensation plan.

The award was accepted by Lesa Waddell, HR Director and Deb Hess, RN, Employee Health Nurse. Compass Memorial Healthcare received this award based on the past two-year period of a 0 percent fall rate.




Compass Memorial Healthcare Recognized as HealthStrong™ Award Winner as a Top Performer of Excellence in Quality and Efficiency

iVantage Health Analytics recently recognized Compass Memorial Healthcare as a HealthStrong™ Award winner for Excellence in Quality and Efficiency.

The recognized hospitals reached top quartile performance status in Quality, Outcomes, Patient Satisfaction, Efficiency and Overall Performance compared to all acute care hospitals in the nation. Marengo was one of fifteen rural hospitals in Iowa to be recognized for Excellence in Quality, and one of twenty five rural hospitals in Iowa to be recognized for Excellence in Efficiency.

"Recognitions like these help validate the dedicated service of our physicians and staff who work hard every day to provide remarkable healthcare that makes a difference in the patients we serve. I am so proud of everyone whose hard work has contributed to this recognition, but most importantly, the hard work and commitment from our staff to make Compass Memorial Healthcare a great place to receive quality care for our patients", said Natasha Hauschilt, Director of Organizational Performance.

iVantage Health announced the latest HealthStrong Award™ winners at the annual meeting of the National Organization of State Offices of Rural Health held this October in Asheville, NC. The HealthStrong Awards are based on The Hospital Strength Index™, a national ratings program developed by iVantage to recognize top performing hospitals based on key metrics critical to success in healthcare. The Hospital Strength Index ranks all 4,400+ U.S.general acute care hospitals, including the 1,300+ Critical Access Hospitals. The Index is based on eight performance categories, measuring 56 different performance metrics. The Index offers hospital executives, trustees and boards of directors an objective way to measure their relative performance internally and among their peers.