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Job Posting


North English FMC-RN/LPN/CMA
Full-time RN/LPN/CMA position in our North English Family Medical Clinic.

This position assists providers in clinics with direct patient care, examinations and treatment plans. Prepares patients and assists providers with minor surgical and medical procedures. This position performs moderately complex lab procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Demonstrates the ability to assist practitioners with procedures.
• Performs activities and functions ascribed the position and seeks assistance when activities and functions are beyond the licensee’s scope of practice.
• Performs a head-to-toe assessment on all patients and reassessments as indicated.
• Prepares and assists provider with patient examination, specimen collection, minor surgical procedures and treatment of the patients, including administration of medication under the direct supervision of the provider.
• Performs patient care responsibilities considering needs specific to the standard of care for each patient’s age.
• Communicates appropriately and clearly to physicians, mid-level providers and co-workers.
• Accepts responsibility for performing assigned and delegated functions related to patient care.
• Is knowledgeable about medications and their correct administration based on age of the patient and their clinical condition.
• Demonstrates the ability to be flexible and organized. Ability to function well under stressful situations.
• Assists in the orientation of new personnel when requested.
• Assumes responsibility for own continued personal and professional growth.
• Instructs patients and their families on proper diagnostic test preparation, correct exercise performance or special instructions given by the provider. Provides patient/family education as directed.
• Identifies and addresses psychosocial needs of patients and families.
• Record and obtain healthcare provider approval for medication refill requests, return calls to pharmacies with information and/or special instructions.
• Records information concisely, accurately, and completely in the electronic health record. Documentation meets current standards and policies.
• Assists in the development, implementation and evaluation of QI indicators to improve patient outcomes and the work environment.
• Sets up and/or works patient referrals in the electronic health record as directed by the provider
• Obtains prior-authorization whenever needed for medication refills, visits and referrals
• Coordinates and supervises patient care as necessary
• Travels to various sites as assigned
• Performs other related duties as assigned

ORGANIZATIONAL RESPONSIBILITIES
1. Support and abide by all Standards of Behavior.
2. Uses AIDET/Patient satisfaction initiatives.
3. Practices Service Recovery when there is a perceived service failure.
4. Takes responsibility to stay informed by reading emails, newsletter, departmental and organizational communication boards, and attending departmental meetings and employee forums.
5. Appearance: Grooming and dress routinely expresses respect for patients and coworkers. Also demonstrates concern for the appearance of the work environment by helping to keep the facility and work areas clean and orderly at all times.
6. Attendance: Meets attendance and punctuality guidelines of the organization. Attends meetings and in-service programs as required. Comes to rounding prepared and is accountable for attending rounding.
7. Communication: Organizes and expresses ideas clearly, using appropriate documentation and communication methods. Responds to requests from patients and coworkers in a timely manner, and communicates with them to ensure they are satisfied and that their needs are being met. Accepts constructive feedback in a positive manner. When involved in a negative conversation will turn the conversation in a positive direction.
8. Complies with all policies and regulations governing the activities of the organization. Participate in process improvement. Supports administration and the efforts for improvement and is part of the solution to the problems.
9. Supports goals and objectives of department and organization.
10. Performance exemplifies financial stewardship and budget sensitivity.
11. Is aware of differences and is sensitive to the needs of different cultures. Modifies behaviors and communications to accommodate these differences.
12. Demonstrates the knowledge and skills necessary to provide appropriate care and service to customers and/or patients based on their physical, psycho/social, educational, safety, and other related needs. Exemplifies and encourages others to focus on the customer and fosters an environment where customer service is a priority.
13. Maintains positive attitude and demonstrates commitment to the organization’s mission, vision, and values at all times. Supports and participates in the Strategic Excellence Initiatives to demonstrate commitment and loyalty to the organization. Versatile, takes initiative and displays pride in their work. Does not participate in rumors or speculation.
14. Participates in performance improvement activities at both the departmental and organizational levels.
15. Never accesses or divulges confidential information without clear authorization and a genuine need-to-know. Is aware of HIPAA regulations and acts accordingly.
16. Identifies personal strengths and weaknesses, and targets areas for self-development. Participates in educational opportunities and works toward developing new skills and enhancing existing skills.
17. Reports any and all accidents and incidents promptly and completely. Reports and/or corrects safety hazards as encountered. Demonstrates awareness of safety regulations and policies of the organization in daily work.
18. Builds rapport with coworkers to support a team environment. Exchanges ideas and contributes skills that complement those of the other team members. Fulfills commitments to team members.
19. Manages time and prioritizes tasks to ensure that deadlines are met. Utilizes available resources when needed.
20. Volunteers to assist with employee activities and committees. Also supports and participates in community events.
21. Represents CMH positively in the community. Behaviors including criticizing, condemning and complaining about CMH or the communities in our service area in public are not acceptable. We will praise each other, commend the hospital and focus on the positive aspects of the hospital when in public.

MINIMUM QUALIFICATIONS
1. Education, Experience, and Training
a. High school diploma preferred; must be a graduate from an accredited school in regards to license/certification.
b. Must possess current Registered Nurse/LPN/CMA state licensure.
c. Must have and maintain BLS certification.
d. Must possess basic computer skills. Previous electronic health record experience preferred.
e. Must possess valid Mandatory Reporter training for Child and Dependent Adult Abuse.
f. Must be able to read, speak, and write fluent English.

Additional Information
Position Type : Full Time
Shift : Day

Contact Information
Lesa Waddell - Director of Human Resources
Compass Memorial Healthcare
300 West May Street
Marengo, IA 52301
Email: lwaddell@compassmemorial.org
Phone: (319) 642-8026
Fax: (319) 642-8009

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